Website Privacy Policy
This website is operated by Time & Space Psychology (“we”, “our”, “us”). By using this site, you agree to the terms set out in this Internet Privacy Policy. This policy explains how personal information submitted through this website is collected, used, and protected in accordance with Australian privacy laws and our ethical obligations as registered psychologists.
We are committed to creating a safe, respectful space for all visitors—your privacy and trust are very important to us.
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1. Personal Information
We only collect personal information that you choose to provide, such as when you fill out a contact form or sign up for services. This may include your name, contact details, and any other information you choose to share. We collect this information to respond to your enquiries and to provide psychological services in line with professional standards.
All personal information is handled in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Use of Information
Any information submitted through this website will only be used for the purpose it was provided, or for directly related secondary purposes—such as follow-up communication about your enquiry. We may store copies of email or web enquiries securely for administrative and legal record-keeping.
3. Contacting Us via the Website
You are welcome to contact us through the website or by emailing us directly. This may involve providing your name, email address, and phone number so we can respond to your request. You are not required to provide personal information to browse this site.
4. Disclosure of Personal Information
Your personal information will never be shared without your consent unless required by law, or if there is a serious risk to your safety or the safety of others. As psychologists, we adhere to strict ethical and legal obligations regarding confidentiality and privacy.
5. Security of Information
We are committed to protecting the integrity and security of the information you provide. While we take reasonable steps to safeguard data, no internet transmission can be guaranteed to be 100% secure. Once received, your information is protected through appropriate systems and practices, and only accessible to authorised team members or secure third-party providers (e.g., for website hosting or booking).
6. Use of Third-Party Platforms
Our website is hosted on Wix, which we use solely to share general information about our practice and services. We do not collect or store sensitive personal information through our website.
All bookings, appointment reminders, client communication, invoicing, and record keeping are managed securely through Zanda, an Australian-based platform specifically designed for healthcare professionals. This system complies with the Australian Privacy Principles (APPs) and supports us in meeting our ethical and legal obligations to protect your privacy.
7. Cookies & Analytics
This site uses cookies to enhance your browsing experience and understand website traffic. Cookies are small files that may collect non-identifiable data such as pages visited, time on site, and browser type. This information helps us improve the accessibility and functionality of our website. You can choose to disable cookies in your browser settings if you prefer.
You can learn more about cookies here: https://www.allaboutcookies.org
7. External Links
Our website may include links to external resources or third-party sites (such as helplines or professional organisations). These sites operate independently, and we encourage you to review their privacy policies before sharing any personal information.
8. Updates to this Policy
This Privacy Policy may be updated periodically to reflect changes in technology, legislation, or our services. The latest version will always be available on this page.
9. Concerns or Questions
If you have any questions about how we manage your information, or if you would like to make a privacy complaint or enquiry, please get in touch with us via our Contact page.
For more information about your privacy rights in Australia, please visit the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au